Management of Toreja Guesthouse will highly appreciate your cooperation in terms of compliance with this Regulations, which serve to ensure a peaceful and safe stay of all Guests of the guest house.
The rooms are rented per person per night. Hotel day begins at 2 p.m. and ends at 10 a.m. on the last day of your stay.
The fee for the stay is taken upon arrival in accordance with the agreed date of booking. In case of early departure, other than the reserved period, the payment for the entire stay is not changed.
Customers are required to check-in immediately upon arrival. In order to confirm the identity, the Customer is required to show a document with a photograph (Ust. z 10.04.1974 o ewidencji ludności i dowodach osobistych Dz.U. z 2001 nr 87 poz.960 / The Population Register and Identity Cards Act ).
The curfew is from 10 p.m. till 7 a.m. the next day.
The Customer can not transfer a room with others, even if the period for which he/she paid has not expired yet.
Visitors are asked to leave the guest house before 10 p.m.
The guest house staff may refuse to continue to provide services to persons violating the rules of order while staying in the building, and may also request immediate leave the guest house without reimbursement of the fee paid for the stay.
In the case of unrealized stay, deposit shall be forfeited in full to the Toreja Guesthouse. If the Customer notifies the guest house of the need to change the date for minimum 10 days before the planned arrival, the deposit will be transferred for use by the end of the calendar year. The new deadline will be set with the Toreja staff when possible.
Toreja guest house reserves the right to change the booked room to another when necessary.
The guest house Management will not be responsible for personal belongings and valuables like money, jewelry, or any other valuables left by Guests in the rooms. The guest house is not liable for damage or loss of a car or other vehicle belonging to the Guest.
The Guest will be held financially responsible for any loss or damage to the hotel property caused by themselves.
Due to the requirements of fire protection and general safety in the rooms, do not use heaters, microwave ovens, radiators, gas appliances, instruments or apparatus powered by electricity which does not constitute a permanent room equipment (including air conditioners). This does not apply to chargers and power supplies for electronic devices and computers.
Personal belongings left by Guests in the room will be sent back
at their expense to the address specified by them. If the guest house does not receive such an instruction, it will store left items for 1 month and then destroyed.
We do not provide any information about the personal data of our Customers to the third parties.
Parking of vehicles is allowed only in a place designated for this purpose. Parking is free and unguarded.
It is forbidden to walk in ski boots around the facility. Footwear should be stored in a designated area.
It is forbidden to carry ski equipment, bicycles, etc. to the rooms. Keep them in the space provided.
Due to the comfort and safety of our Guests, the entire guest house is a NON-SMOKING establishment, apart from the place reserved for this purpose. If we suspect you have been smoking in your room, we reserve the right to impose a fine of 100 zł.
Upon receiving a key to the room you are its hosts. The room can be cleaned on request for an additional fee, for this purpose you should get in touch with the staff.
After the expiry of the period of stay, the Customer is obliged to leave the keys at the reception. The guest house worker has the right to check the inventory in the presence of the customer and charge him a fine for any damage in the room.
If this key is lost or not returned the replacement key cost is 150 zł.
The use of firewood for the fireplace and stone grill is additionally paid and must be notified in advance to the Toreja Guesthouse staff.
Kitchen has limited opening hours. Those who come for meals after time and without prior arrangements will not be handled.
In 'A' building, the kitchen and dining room is self-service, this also applies to self-cleaning and tidying up after themselves.
Pricing is an integral part of the Regulations. By booking you agree to our terms and conditions.
Please report any comments and omissions at the reception.